This site – CustomerServiceTrainingTips.com – is the place where Marty shows how he has been able to create so much success. This is the place for him to share what he’s seen, what he’s done… and the lessons he’s learned.
More importantly, this site is about you… how to become more successful by improving your organization's customer service. You already know the importance of exceptional customer service or you wouldn’t be reading this.
We look forward to helping your take your customer service to an entirely new level.
P.S. Marty built this site to be about teaching and inspiration for people like you. From time to time he might link to other resources – books, courses, gadgets, and other things. Obviously, he’s not going to send you to a link if he doesn’t believe in it… but he just wanted to let you know.